How to Remove Credit Card from MoonPay

MoonPay app does not have the usual “X” sign that helps us delete our cards on other apps.

The only way we can delete our card details is by reaching out to support. Let’s see how we go about this:

How to Remove Credit Card from MoonPay

  1. Go to this link
  2. Type you email address in the designated field (it should be your email address registered on the MoonPay).
  3. Select “Delete Card” in the “How can we help you field?”
  4. Type “Delete my card” in the subject field.
  5. In the Description field state clearly that you want your credit card deleted. Also, type the last 4 digits of the crdeit card you want to delete.

That’s it, your card details will be deleted.

Alternatively, you can request to delete your account. This will delete your credit card details alongside your name, email address and any other data you gave out while registering on MoonPay. You just have to be sure that’s what you want as this might be irreversible.

If you’re sure then you can go ahead delete your account by following the steps below:

  1. Go to this link
  2. In the email address fiels type in your email address.
  3. In the “How can we help you?” select “Delete account”.
  4. Description field, state clearly that you want your account deleted.
  5. The click “Submit”

 

Leave a Comment