It can happen that staying too long without using an online account can get it reset to dormant. Dormant here means it’s not active, and you can’t do what you would normally do with the account.
Of course, before an account becomes dormant, there is always a given period of inactivity. For some online accounts, it could be 90 days, while others could take up to a year.
If you’re in this situation, it’s good to know that you can get your account back and running. At this point, it might take a little patience and a little contacting your account company.
Many companies will be glad to have you back, so it wouldn’t take long before you get your account running again.
Steps to getting this done:
You should send a reactivation email to your account company’s customer care. In your reactivation email, include the email address attached to your dormant account and state clearly that you want your dormant account reactivated.
If you’re sending the reactivation email on a working day, then your account might get reactivated the next working day. In some cases, it may take up to 48 hours. But if you do not get a reply email after 48 days, it’s wise to send another request.
Alternatively, you might want to reach out to your company’s customer support via their hotline. Doing this will make for a quick reactivation of your dormant account.
If you encounter any difficulties in getting back your account, you might want to share them with us in the comment section.